Super Guru courses will give you a range of knowledge on various Kronos/UKG tools, such as Timekeeping, Accruals, Attendance, and sooooo much more! Each Course is associated with a skill level to provide training to both new and advanced users. Each class within a course will include 2-3 hours of video content, downloadable resources, and optional quizzes that allow Super Guru students to test their comprehension. By purchasing a Course, you will also gain daily access to the Super Guru community, monthly live sessions, additional bonus content, and the option to purchase 1-1 work sessions with an Improv consultant.
Do Super Guru courses include on-screen exercises?
In Course I, Foundations, there's no need for students to practice specific tasks or configurations. In Courses II and III, however, students will have hands-on learning options.
What if I have a question for the instructor about specific class content?
Instructor access is an important part of your Super Guru learning path. We advise you to 1) Search the Super Guru Community to see if the instructor has addressed the question, and 2) Feel free to submit your question to [email protected]. An instructor will get back to you within 24 hours. We encourage student-instructor interaction!
Who should be taking Super Guru Courses?
Long story short? Everyone.
New Kronos Administrators or Supervisors who spend more time googling "how to" than accomplishing productive tasks.
Seasoned Kronos users looking for a refresher on the new features and methods.
Kronos Superusers with a craving for knowledge who want to get inside the heads of our brilliant Application Consultants!
Will these classes help me if I have zero exposure to Kronos/UKG but would like to explore that career option?
Absolutely. Super Guru Courses will give you skills to confidently apply for positions looking for a Kronos Administrator. Courses will provide the details of operating Kronos software, but we will also discuss current releases, features, and user tips to give valuable insight into the industry.
Where can I connect with other Super Guru students?
By taking this journey, you are automatically part of our private 24/7-accessible Super Guru Community created exclusively for Super Guru students and graduates. In this online forum, you can ask questions and get solutions from other students and Improv Application Consultants. Discussion topics can include Super Guru Class content or any other UKG platform question you may be dealing with.
You will see the Super Guru Community alongside your class modules. Just click, and you are in!
If I've been a Kronos Admin for several years, do I still need this Course?
We believe the best place to start in mastering any topic is at the beginning. Over 30 years of in-the-trenches Kronos consulting has proven that the main culprit of shakey WFC skills is a lack of proper training and, specifically, skipping the basics.
Super Guru curriculum is focused on the most current iteration of Kronos/UKG software to keep you fully informed on new features.
How often are new Super Guru Courses released?
New Courses are released quarterly and available for registration immediately. New Courses are released in tandem with Kronos community needs, focusing on Services Releases, troubleshooting, and current HRIS trends.
Join our email list to be the first to hear about new courses.
What tools do I need for my Class?
Outside of computer access to the course, we recommend your preferred method of note-taking. For students with access to UKG Workforce Central, you may want quick access to your DEV environment to follow along or even try some of the navigation paths and configurations your instructor explains.
Is closed captioning available?
Yes! Every class includes the option to display closed captioning. To turn on closed captioning, click the 'CC' button at the lower right corner of the video display. To turn off closed captioning, deselect the 'CC' button.
How do I get started with my Super Guru Course?
You will receive a confirmation email once payment is received with instructions on getting started and an orientation video to prepare you for the Class. After you have accessed the training site, getting started in the Class is simple; optional quizzes and downloadable resources are available within each class module. Once you are ready, we will guide you the whole way!
How long will the Course take to complete?
Super Guru Classes are entirely on-demand, meaning that you can take each Class at your own pace.
The first course is comprised of four classes. Each Class has its own complexity and hours attached. The full course contains 7 hours of instruction time. Technically, you could finish in one day. However, if you aren't rushed, we recommend full comprehension that you take your time and complete the course over a 1-2 week period. Be sure to take the quizzes at the end of each section to understand the information.
Everyone learns differently. Need a break? No problem! You can pause and resume the Classes whenever you like.
How can I pay for a Course? Are there group rates?
Improv offers several different payment methods for Super Guru Courses, including Stripe and standard invoicing. If you have worked with our team before or are a current client, we can apply unused project hours to Super Guru training hours.
Do you have a team that needs training? Discounted group rates are available for groups of 10 or more! Please contact [email protected] for a group rate quote.
My invoice includes a sales tax charge. Can you explain this charge?
As of 2021, online courses are taxable products in all states, excluding Florida, Missouri, Delaware, Montana, New Hampshire, and Oregon. You will see this location-based tax on your purchase receipt.
You will have access to your Super Guru Class content for up to three years after you complete the course. This means you have a go-to resource to add to your professional library. At this time, only one user can access each Class registration. In addition to the Class, you will have access to downloadable resources and Job Aides.
I love the content! Can I share the course materials with colleagues and friends?
You are more than welcome to download course materials for personal use. However, All UKG Super Guru course content is protected by U.S. and international copyright laws. Reproduction and distribution of any portion of this content without written permission of Improvisations, Inc. is prohibited.
I'm in! Any tips on how to get my company to approve the training?
We're glad you asked! Seeking approval can be a tricky task, but there are five basic steps that we recommend to secure approval and get started on your UKG Training journey.
Establish a link to business needs. Continually focus on establishing the link between your request and the organization's business need. To do this, clearly define the problem you will be able to solve. Example: Gaining foundational UKG knowledge will improve your productivity.
Understand budgeting building blocks. Demonstrate that you understand where the budget for your Training will come from. Is it your cost center? A capital expense? Figure out how you will be able to cost-justify where the funding will originate.
Seek approval from stakeholders. Build a business case and stand by it. Pro tip: don't get too in the weeds with technical verbiage; keep it high level and action-oriented because you are worth the investment!
Calculate ROI. Ultimately, every request will come down to dollars. When presenting your business case, include a breakeven analysis or payback period. Decide what method would persuade your stakeholders and adjust your request accordingly.
Think strategically. Always keep in mind how UKG Training ties into the overall business strategy. Demonstrate how gaining tangible UKG skills will directly play a part in meeting timely and strategic business goals.
If all else fails, reach out! We can help navigate the conversation: [email protected].
What if I'm not satisfied with my purchase?
We created Super Guru Courses to close job-specific knowledge gaps and increase the love & peace between you and your Kronos tools. If you do not feel our content delivers on that claim — no worries. We will give you a full refund within 30 days of your purchase.
Does this replace my UKG training?
Super Guru training is not intended to replace your UKG training. However, it does provide a training option. Super Guru classes are bite-sized, and topics target the common tasks of frontline WFC Admins and Managers. It's been referred to as the Reader's Digest version of UKG training.
Are Super Guru classes accredited?
While Improv's Super Guru Courses are not part of an industry certification program, we offer skills-based courses taught by experts in the workforce management field. Every paid, completed course features a Certificate of Completion (with stated Course Name & Hours) to document your accomplishment. A completed certificate is an excellent item to present to a manager, include on a resume, or add to a LinkedIn profile.
When is your next Course releasing and what will the topic be?
Our next Super Guru Couse will be Phase II: Workforce Central, Intermediate Training, slated to release in July 2021. Shortly thereafter, we are slated to release Phase I: Foundations of UKG Dimensions in August of 2021.
Is there a discount for purchasing the WFC Foundations Course + the WFC Intermediate Course?
Currently, we do not offer a Bundle Discount or the ability to pre-purchase Course II. However, bundle pricing and pre-purchase opportunities will be available soon. Please contact Super Guru Customer Service at [email protected] with any questions regarding pricing.
What's the difference between a Course and a Class?
Each Super Guru Course covers a specific area of UKG expertise. Each Course contains a series of Classes that further break down and explain the many components of that topic.
Where can I go for help?
If you have any questions or come across concepts that aren't quite clicking, please reach out to us via email and we will get back to you as soon as possible.
If you have any technical issues with the Course, please reach out to us and we will contact you directly to solve the problem.